This is just rich, Microsoft.. I waited online for a tech chat and then spent around 20/30 minutes while the agent was doing whatever, no instructions came through the support chat because, y'know.., you're trying to sell services instead of help people, and, once I'm thinking I might be close to success because I was hopeful the tech agent would be giving me some rock-solid ideas/information on how to resolve my issue, what happens is I receive an e-mail with useless, vague information that is strewn all over your support pages. I mean, these are supposed to be tech pages and I keep running into articles that are vague in their instruction, incomplete, or didn't really address the problem at all. Y'all really need to revise everything in the FAQs/tech repository because it's the least microsoft can do after selling shoddy software. Windows Defender is garbage and missed over two hundred hits; only found one, or two, while Malwarebytes found over two hundred.. 'Going to Linux, soon..